FAQ

DO YOU MAKE CUSTOM ORDERS?

I SURE DO! FILL OUT THE CONTACT FORM TO GET STARTED WITH YOUR CUSTOM PIECE.

CAN I SUPPLY MY OWN FABRIC TO BE MADE INTO CLOTHING?

ABSOLUTELY! ALL CUSTOM ORDERS REQUIRE YOU TO SUPPLY YOUR OWN FABRIC/TOWEL/QUILT. IT DOES NOT HAVE TO BE VINTAGE, BUT OF COURSE I LOVE WORKING WITH VINTAGE TEXTILES.

PRICING

THERE IS ALOT OF THOUGHT AND CONSIDERATION WITH MY PRICING. SOURCING, DESIGNING, CLEANING, REWORKING THE FABRIC, TAKING PHOTOS, MARKETING, AND THE CONDITION/PRICE OF THE MATERIAL THAT THE GARMENT IS MADE FROM ALL FACTOR IN.

DO YOU OFFER REPAIR/MENDING?

ALL PIECES FROM HOP SKIP JUMP SHOULD BE HANDWASHED FOR THE LONGEVITY OF THE PIECE. REPAIRS ARE OFFERED FOR CLOTHING FROM US UNDER CERTAIN CIRCUMSTANCES. FILL OUT THE CONTACT FORM FOR MORE INFO. 

RETURNS/REFUNDS

HOP SKIP JUMP VINTAGE DOES NOT ACCEPT RETURNS OR OFFER REFUNDS. ALL SALES ARE FINAL. WE ARE ALSO NOT RESPONSIBLE FOR ANY PACKAGE ONCE THE ORDER HAS BEEN SHIPPED AND YOU ARE PROVIDED WITH THE TRACKING NUMBER.